Privacy Policy

Privacy Policy

Effective Date: April 17, 2025

At THE DERMO EXPERT, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Information We Collect

When you interact with our website, we may collect the following types of information:

• Personal Information: such as your name, email address, phone number, and shipping address when you place an order or contact us.

• Order Details: including items purchased, payment method (note: we do not store credit card details), and billing address.

• Technical Data: like IP address, browser type, and pages visited, collected automatically to improve user experience.

How We Use Your Information

We use the collected data for the following purposes:

• To process and fulfill your orders

• To send you important updates related to your purchase

• To respond to your inquiries or customer service requests

• To improve our website and enhance your shopping experience

• To send promotional emails or offers (only if you have opted in)

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share necessary information with trusted service providers who assist in operating our website and processing transactions, provided they agree to keep your data confidential.

Data Security

We use appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers, and all payment processing is handled by certified, secure gateways.

Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, although this may affect certain functionalities of the website.

Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Opt-out of marketing communications at any time

To exercise these rights, please contact us using the details below.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, you can reach out to us via:

📧 Email: info@thedermoexpert.com
🌐 Contact Form: Available via the website icon or through the Contact Info section on our site.